november, 2018

6nov9:00 am- 11:30 amCustomer Service Training (A.M. Session) - MoberlyA half-day morning session for dealing with customer interactions

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Event Details

Customer Service Training (A.M. Session) -Moberly, MO

November 6, 2018

9:00 A.M. to 11:30 A.M.

City of Moberly Municipal Building 

204 N Clark St

Moberly, MO 65270

A half-day seminar designed for anyone that interacts with customers and the public – office personnel, management, distribution personnel, etc. Hurry, seating is limited!!

Course Description:

This training will cover how to deliver great customer service, including dealing with difficult customers, how others perceive you, making communications better between the customer and the utility.

This course is Blue Voucher Eligible!!

Operator Credit:

This course has been approved for renewal credit hours through the Missouri Department of Natural Resources.

Course Number:  1802970

Drinking Water Treatment:  2.0

Drinking Water Distribution  2.0

Wastewater:  2.0

This course is certified for 2 hours credit towards the Certified Office Professional Program (C.O.P.P.)

Time

(Tuesday) 9:00 am - 11:30 am

Location

Moberly Municipal Building

204 North Clark Street, Moberly, MO 65270

Ticket Section Title

Price $50.00$100.00

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