Our mission is to be the leading source of professional
services, support, and representation for
Missouri water and wastewater utilities.

What We Offer

Mapping of Water and Wastewater Systems

Using satellite based global positioning technology, MRWA Mapping Technicians can produce and provide a detailed set of maps to your utility.

Contact Howard Baker at hbaker@moruralwater.org or at 660-422-2111.

You may click here to view Howard’s Mapping Tips Video Page

Water System Technical Assistance

Free o­n-site assistance from operators with years of actual experience, everything from Aerators to Zeolite Softening.

For PUBLICLY-OWNED drinking water systems such as cities and rural water districts,

  • Billy Everett at beverett@moruralwater.org or 417-455-6275
  • Joe Anstine at janstine@moruralwater.org or 660-351-0394
  • Brad Rayburn at brayburn@moruralwater.org or 573-300-8664

For PRIVATELY-OWNED drinking water systems,

  • Tom Hyatt at thyatt@moruralwater.org or 573-783-1745
Wastewater Technical Assistance

Free o­n-site assistance with your wastewater system problems whether you have a lagoon system or a mechanical plant. Specializing in “real life” solutions.

Smoke Testing Assistance is also a part of our on-site wastewater service.  This service helps to locate points where water is entering your wastewater collection system, commonly referred to as Inflow and Infiltration, or I and I problems.

  • Gary Webber at gwebber@moruralwater.org or 660-626-6140
  • Donald Jones at djones@moruralwater.org or 573-359-8801
Leak Detection Assistance

MRWA Resource Conservation Circuit Rider, and Drinking Water Circuit Riders, use years of experience and the latest in technology to assist you in accounting for every drop of water.

Contact Wayne Roderman at wroderman@moruralwater.org or 573-776-5115

Sourcewater Protection Planning

An ounce of prevention is worth a pound of cure, and MRWA can help you prepare a sourcewater protection plan, whether you have wells or use surface water, to help protect the quality of your drinking water source and your community’s health and well-being.

Contact Eric Fuchs at efuchs@moruralwater.org or 573-429-1383

Operator Certification Challenges

If your system is lacking a certified operator or you have questions about obtaining certification, our Operator Certification Circuit Rider can assist your system.

Contact Tom Hyatt at thyatt@moruralwater.org or 573-783-1745

Training: Certification, Drinking Water, Wastewater, Managerial

MRWA offers a steady supply of training all over the state, all year long.  Not only do we provide common needs training, we can also create customized training specifically for your system or group.

We ensure that our training meets Missouri requirements for Renewal Credit Hours through the Department of Natural Resources, as well as provide hours for the Certified Office Professional Program, Water District Board Certification, and training suitable for Professional Engineer renewal.

If you wish to request training, or wish to offer your location as a training site, contact: Randy Norden at rnorden@moruralwater.org or 417-988-9911.

Boards, Management, and Office Professionals

Likewise, if you have questions about subjects such as Sunshine Law, Rate Studies, managerial issues, record keeping, or questions regarding clerks, collectors, and other office professionals, or would like to inquire about training on these subjects, contact: Liz Grove at egrove@moruralwater.org or 573-231-6797.

Energy Assessments

MRWA will assess your energy consumption, major energy consuming equipment and facilities and outline potential energy saving possibilities.

Contact Jim Enterline at jenterline@moruralwater.org or at 573-996-6096.

Other Tools, Services, and Partnerships That MRWA Provides

Rural Water Impact.com

Smart Websites for Smart Water Systems

Rural Water Impact is the industry leader in professional, cost effective websites – custom designed for rural water systems.

Rural Water Impact’s web solutions utilize tried-and-true principles of web design and usability standards, enabling water utilities to be more efficient, effective and professional in servicing their customers. Utilities benefit from a professional web presence as their site provides customers a greater level of information and service. This ultimately increases overall customer satisfaction and confidence in the utility.

To begin your new website, CLICK HERE

Data Breach Insurance

Bailey Special Risks, Inc. proudly offers Beazley Breach Response insurance for utilities.  This unique insurance provides a comprehensive service that protects utilities that have suffered a data breach with notification, loss control, credit monitoring services, and more.

Beazley has helped clients handle more than 500 data breaches, including many involving hundreds of thousands of records. This service is designed to meet three critical needs for utilities: speed, thoroughness, and coordination.

Contact MRWA for more information, or have your system’s insurance agent contact Bailey Special Risks to obtain a quote.  Rates are affordable and backed by a Best “A” Rated insurance underwriter, with 25 years of experience and licensed in all 50 states.

Serv Line

Residential Service Line and Leak Adjustment Program

ServLine is a new and unique insurance program that covers water loss with no deductible, as well as repairs or replacement of a customer’s water and sewer line in a timely fashion. ServLine is a full service program backed by Hanover Insurance Company – not a warranty program.  The difference is that warranty programs only cover water line and sewer line repairs, and don’t provide leak adjustments for the utility and the customer.  Contact John Hoagland, MRWA Executive Director, at 573-657-5533 for more information about this program.

Annual Surveys: Wage and Benefit, and System Rate Survey

MRWA has been collecting information o­n system salaries and benefits for more than a decade. Find out what we know about salary trends in the industry. As well, in alternating years we provide a survey of water and wastewater rates, including various fees, from all over Missouri. Look for these in the MRWA download center under the Annual Survey tab.

Certified Office Professional Program (COPP)

MRWA created the Certified Office Professional Program (COPP) in order to recognize the importance of office and managerial activities in the water industry as well as to give those individuals working in the Office Professional fields an opportunity to nurture and demonstrate their knowledge and professionalism.

To download the manual, look for it in the MRWA Download Center under the Certified Office Professional Forms tab.

If you have questions about COPP, contact Liz Grove at egrove@moruralwater.org or 573-231-6797.

Drug Take-Back Events

Protecting our drinking water sources, and our wastewater system integrity, is paramount to our mission.  Unwanted pharmaceuticals are thrown away and flushed away and are beginning to show up in trace amounts in our water supplies.  Drug Take-Back Events allow you the opportunity to offer your community to bring their unwanted pharmaceuticals to a drop-off point and dispose of them properly.

The National Drug-Take Back event occurs on the last Saturday of April and October.

Contact MRWA at 573-657-5533 for more information.

Ford Fleet Program

ford-logoA benefit for MRWA members!  Save thousands of dollars on your next purchase of a Ford vehicle, whether you buy one or a fleet!  Contact the MRWA office to verify membership and receive your code.  Once you have the code, the visit this site to begin shopping or visit any Ford dealership.

You can contact the MRWA office at 800-232-6792.

Missouri Public Entity Pak (MPEP)

logosPublic entities, such as water and wastewater systems must carry liability insurance. The Public Entity Pak (MPEP) is a program designed to provide you with high quality coverage and service at a competitive price. In addition, the program pays you back with benefits provided to your water or wastewater system with revenues generated from MRWA’s portion of the proceeds of the program. To date, MRWA has purchased or maintains:

  • One, 100 KW generator unit on trailer,Generator 1
  • One, 88 KW generator unit on trailer,
  • One, 50 KW generator unit on trailer,
  • One, 35 KW generator unit on trailer,
  • One, 4 Inch water pump with motor on trailer.

These units are provided for use to MRWA members at a no cost on a first-come, first-served basis during emergency situations.  Members are asked to monitor and maintain units during use and refuel when returning to MRWA.  As stated, these costs are paid for with proceeds form the MPEP program; the ONLY insurance program that gives back to MRWA member systems. If you have questions about this program, contact Randy Norden  at rnorden@moruralwater.org.

MRWA Text Alerts

We provide this free service to you with two intentions:  First, we use it to remind you when your area has bad weather coming.  For example, should your area be issued a Winter Storm Warning, we’ll remind you to check your generator, fuel levels, make sure your tower is full, etc.  Second, we’ll let you know when a class is nearby so you don’t miss a single opportunity for training.

We’ll send you a text when it’s important; we will not pester you with a lot of junk.

Even though this is a free service, you must be sure if your calling plan allows you to receive text messages.  These are incoming messages only; you can NOT respond to MRWA Text Alerts.  Even though you may have to pay a few cents for an incoming text, these reminders are priceless!

Click HERE to sign up for free MRWA Text Alerts.

Phone apps for iPhone and Android

WW Inflow Calc 72    WW Infiltration Calc 72    PercentEffCalc72    Flushing flows 72    DosageCalc72

Pump Final78  Leak-Loss-app-shot    Dis-app-shot1    Well-Dis-App-Shot   WellDrawdown-150x150

FREE phone apps available for Android and Apple products.

Click below on your kind of phone operating system to download the apps. Search for Missouri Rural Water to locate them.

google_play_icon  App-Store-Icon

Recognition Awards For Systems and Individuals

MRWA recognizes excellence among its membership!  We provide the following awards of recognition annually:

At the March Annual Technical Conference

  • Drinking Water System of the Year
  • Wastewater System of the Year
  • Sourcewater Protection System of the Year

At the October Office Professional’s Seminar,

  • Office Professional of the Year

At the October Fall Operations and Maintenance Symposium

  • Water Operator of the Year
  • Wastewater Operator of the Year

We are always taking nominations for the above awards.  If you would like to nominate a system, or someone, you can find the nomination form HERE.

If you have any questions about the awards, contact Jim Patton at jpatton@moruralwater.org or 573-337-0053.

Scholarships For Higher Education Students

The Missouri Rural Water Association Scholarship Committee will award four (4) college scholarships for the 2016-2017 school term. Two scholarships will be awarded to enrolled college students and two awarded to graduating high school seniors. The scholarships will be awarded to children, stepchildren or dependents of a full-time employee of either an Active Member System or of MRWA.

The two scholarships awarded to enrolled college students are designated the James Farley Scholarship in honor and memory of James Farley, a longtime attorney in the water industry. Mr. Farley was instrumental in drafting many of the laws which govern rural water districts in the State of Missouri and was legal counsel for many water districts which were formed in Northwest Missouri. He was a longtime supporter of MRWA, dating back to the beginning of the Association, and served as legal counsel for MRWA from 2000 until he retired from practicing law in 2014. Mr. Farley passed away in April, 2015.

Application must be postmarked no later than March 31, 2017, and mailed to:

Missouri Rural Water Association 901 Richardson Drive Ashland, Missouri 65010

When available, complete application and rules can found by clicking here. Questions? Contact Crystal Cooper at ccooper@moruralwater.org or by calling 800-232-6792.

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